In collaboration with Operix, XOi empowers field service professionals to safely capture critical job site information, launch remote support, access relevant equipment documentation and offer their customers photos and videos of recommended and completed work.
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The Technology You Need When Your Techs Need It Most
XOi makes every tech your best tech by arming your team with the tools, resources, and training needed to make sure every job is done right the first time – regardless of skill set or level of experience.
The holistic curb-to-curb communication tool leverages smart technology to transform a technician’s work onsite by enabling photo and video documentation, on the job remote training and support, and unlocking an extensive knowledge base of equipment documentation, manuals, diagrams, and more
The Benefits of the Operix and XOi Vision Integration
Utilize the XOi and ServiceTitan integration to enhance your tech experience on every job. XOi Vision combines job management, technician knowledge sharing, and live video calls all in one communication tool.
Operix / XOi for Techs
Complete work faster.
Verify work with jobsite photos and videos.
Hone skills with on-the-job training and support.
Operix / XOi for Managers
Remotely view work quality.
Verify job completion.
Keep tabs on past and present jobs.
Operix / XOi for Customers
Better communicate with technicians.
Understand the work that needs to be done.
Trust the work was completed.
The Three C’s of XOi Vision
Capture
Take pictures and videos before, during, and after every job to bring your customers and office on site – virtually.
Coach
Make sure every job is done right the first time by giving your techs instant access to documents, manuals, diagrams, and more.
Collaborate
Bring the skill and knowledge of your most experienced technicians to every jobsite through remote video support.
XOi Integration Available for
Contractors using Operix with XOi integration typically see results that look like these
35%
INCREASE IN COMPLETED SERVICE REQUESTS
24%
INCREASE IN REVENUE PER REQUEST
40%
DECREASE IN SECOND TRUCK ROLLS
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